Course Details

Effective Communication skills Online

Course Overview

This course is designed to help the participants to gain and comprehend the knowledge on the communication process, construct productive approaches to communication, identify potential communication problems, and develop strategies to make communication effective.

This course is suitable for anyone who wishes to enhance their communication skills at workplace.

  • Proficient with the English language (Equivalent to B2 -upper intermediate as per CEFR level, IELTS levels 4, TOEFL 57-86)
  • Minimum age 18Y

 

Successful candidates will receive a certificate issued by National Training Institute LLC (NTI).

Other Details

  • Introduction to effective communication
  • Types of communication
  • Communication styles
  • Listening skills
  • Effective oral communication
  • Effective written communication

Upon successful completion of this course, the participants will be able to:

  • Define communication
  • Identify principles of effective communication
  • Identify the best channel for effective communication
  • Identify the seven C’s and four S’s of communication
  • Explain the importance of SWRL skills
  • Differentiate between different communication styles
  • Identify the own personal barriers to communication
Online Training