Course Details

  • Course Code: OS-BL-SUP-2D
  • Mode of Delivery: Onsite
  • Duration: 2 Days
  • Price: On Request

Supervisory Skills

Course Overview

The Supervisory Skills course is designed to help participants understand the role of the Supervisor in an organization and the importance of effective supervisory skills to organizational success. The Supervisor represents the company to employees and has a dramatic impact on employee performance and behavior. Preparing supervisors to lead effectively helps protect the company’s interests, optimizes its performance, and enables an organization to maximize the contributions of employees.

This training course is designed for participants who wish to enhance supervisory skills to optimize performance.

  • Proficient in English language (Equivalent to B1-B2 as per CEFR level)
  • Minimum age-18Y+

Successful candidates will receive a certificate issued by National Training Institute LLC (NTI), attested by the Ministry of Higher Education

Other Details

The Effective Supervisor

  • The top 10 mistakes new Supervisors make
  • Competencies necessary for success as a Supervisor.
  • Individual strengths and opportunities for improvement.
  • Ideas and a plan to improve your individual competencies

Leadership and Vision

  • The role of vision in leadership.
  • Key characteristics of an effective vision.
  • Create a personal leadership vision statement

Leading Your Team with Momentum

  • Develop S.M.A.R.T. goals.
  • What motivates your employees?
  • Differences between logical and emotional benefits.
  • Techniques for motivation
  • Frustrations as a Manager

Feedback and Coaching

  • The 3 basic styles of communication
  • Giving effective Feedback
  • Effective coaching

Conflict Management

  • The basics of interpersonal communication.
  • Giving and receiving effective feedback
  • The dynamics of how groups work
  • Conflict-resolution skills

By the end of the module the candidate will be able to:

  • List the competencies of a successful supervisor
  • State the importance of a supervisor in an Organization
  • Identify the role of vision in leadership
  • Distinguish between positive and constructive feedback
  • Set SMART Goals and Objectives
  • Analyze differences between logical and emotional benefits
  • Create Action plan
Instructor-led training