Course Details
- Course Code: OS-BL-BWS-3D
- Mode of Delivery: Onsite
- Duration: 3 Days
- Price: On Request
Business Writing Skills
Course Overview
The Business Writing Skills course is a specialized program designed to help learners acquire writing techniques essential for general and workplace communication. Participants will practice creating various types of business documents used for communication through a highly interactive and hands on training. The focus of this training is on writing formal letters, memos, emails, reports and preparing meeting documents.
This course is intended for participants who wish to enhance their business writing skills.
Proficient in English language and have Basic knowledge of MS Word.
Successful candidates will receive a certificate issued by National Training Institute LLC (NTI), attested by the Ministry of Higher Education.
Other Details
Introduction to Business Writing
- What is Business writing?
- Importance of Communication
- The Writing Process
- Difference between Formal and Informal communication
- Business Vocabulary
Business Letter Layout
- Block style letter format
- Beginning and ending business letters.
- Steps in writing a letter.
- Do’s and Don’ts in business letters
- Business Letter templates
Different types of Business letters
- Letter of introduction
- Invitation – accepting and declining
- Preparing letters of complaint and apology
- Providing and receiving information
- Enquiry and reply
Memo
- What is a Memo?
- Purpose of memo -Internal communication
- Structure of a Memo
- Memo templates
- Preparing memos on different scenarios
- Email structure and etiquette
- Preparing emails on different scenarios
- Guidelines for replying to emails
- Attaching documents
Meeting Documents
- Introduction to meeting protocol
- Structure and preparation of Agenda
- Preparation of Minutes of Meeting
- Meeting vocabulary
Upon successful completion of this course, the participants will be able to:
- Define Communication and list different uses of business communication
- Differentiate between Verbal and Non-Verbal Communication
- Demonstrate the use of proper writing techniques
- Write effective and concise business letters and memos
- Prepare, proofread and edit copies of business correspondence
- Write e-mail effectively and efficiently
- Use business writing vocabulary
Instructor led – Classroom training