Course Details

Freight Services Clerk

Course Overview

To deliver a factual knowledge and understanding of freight transport services leading to a procedural and theoretical understanding of the operations and principles involved. An introductory understanding of the wider supply chain will also be addressed. The training will be a combination of classroom-based learning, developmental workshops, experiential learning and involve a variety of training aids to suit various learning styles.

This course is intended for participants who wish to work in Freight Services jobs at entry level positions.

  • Proficient in English language (Equivalent to B1-B2 as per CEFR level)
  • Minimum age-18Y+

Successful candidates will receive a certificate issued by National Training Institute LLC (NTI), attested by the Ministry of Higher Education.

Other Details

English Language Training

Introduction to Freight Transport Services Unit

Transport and Freight Movements

  • Principles of freight movements
  • Types of movements
  • The role of freight transport in society
  • Components of the freight transport system
  • Market segments
  • Types of freight
  • Reasons for movement

Freight Transport Characteristics

  • Supply and demand characteristics
  • Modes of freight transport
  • Collection and distribution centres
  • Facilities and resources of collection and distribution centres

The Organisational Structure of the Freight Transport Industry

  • Basic structure of the freight industry for different modes
  • Geographically-based structures for the freight transport industry
  • Sizes and types of organisations
  • Resources required for different modes

Freight Transport Costs and Charges

  • Terminology and types of costs
  • Profit consideration
  • Charges/tariffs/rates
  • Volume discounts
  • Differential pricing

Freight Transport Operations Unit

  • Freight Transport Role, Structure and the Environment
  • Freight Transport Planning and Demand
  • Freight Transport Regulation, Control and Business

Supply Chain Game

Use of Computers

Dress Code & Hygiene

Work place Behaviour  

Time Management

Organization Culture and Vision

HSE Induction

Business and Work Ethics

Upon successful completion of this course, the participants will be able to:

  • Describe principles of freight movements
  • List the types of movements
  • Explain the role of freight transport in society
  • List the components of the freight transport system
  • Identify the market segments
  • List the types of freight
  • Give reasons for movement
  • Freight Transport Characteristics
  • Describe the Supply and demand characteristics
  • Identify the modes of freight transport
  • Describe the collection and distribution centres
  • Explain the facilities and resources of collection and distribution centres
Instructor led – Classroom training