Course Details

  • Course Code: OS-BL-NS-2D
  • Mode of Delivery: Onsite
  • Duration: 2 Days
  • Price: On Request

Negotiation Skills

Course Overview

The Negotiation Skills course will enable participants to determine if they will win or lose before negotiation even starts, to take the essential steps of a skilled negotiator. Multiple case studies, hands-on activities make this course interactive and fast-paced

This training course is designed for participants who wish to enhance negotiation skills to optimize performance.

  • Proficient in English language (Equivalent to B1-B2 as per CEFR level)
  • Minimum age-18Y+

Successful candidates will receive a certificate issued by National Training Institute LLC (NTI), attested by the Ministry of Higher Education

Other Details

Negotiation Fundamentals

  • What is Negotiation?
  • Defining Negotiation
  • Styles of Negotiation
  • Different Approaches to Negotiation

Communication for Negotiation

  • Defining Communication
  • Styles of Communication
  • Assertive Communication

Negotiation Preparation

  • The ICON Model
  • Interests
  • Criteria
  • Options
  • No agreement alternative (B.A.T.N.A)

The 4D Process

  • Design
  • Dig
  • Develop
  • Decide

Negotiation Tactics

  • Negotiation Nibble
  • Cherry picking
  • Negotiation Flinch
  • Good Guy-Bad Guy
  • Define Communication
  • State the importance of Communication in negotiation.
  • Define Negotiation
  • List the different approaches to Negotiation
  • Explain importance of ICON in Negotiation
  • Identify possible negotiation outcomes.
  • List the steps of the negotiation process.
  • Apply techniques for successful negotiation
Instructor-led training