Course Details

  • Course Code: OS-BL-RSL-6M
  • Mode of Delivery: Onsite
  • Duration: 6 Months
  • Price: On Request

Retail Sales

Course Overview

The aim of this program is to make the learner a well-rounded sales executive who will be able to effectively learn about effective selling skills, creating effective first impressions, managing customer expectations.

This course is intended for participants who are interested in the positions of Sales Executives, Showrooms Salesperson or Retail Sales executive. It enables participants to enhance selling skills to optimize performance at beginner level.

  • Proficient in English language (Equivalent to B1-B2 as per CEFR level)
  • Minimum age-18Y+

Successful candidates will receive a certificate issued by National Training Institute LLC (NTI), attested by the Ministry of Higher Education.

Other Details

  • Induction
  • English Language Training
  • Arithmetic- Basic Calculations
  • Business Writing Skills
  • Information Technology
  • Communication Skills     
  • Selling Skills
  • Customer Service
  • Effective Presentations  
  • Time Management          
  • Work Ethics & Code of Conduct
  • Cross Culture Communication
  • Health, Safety & Environment

Upon successful completion of this course, the participants will be able to:

  • Gain a full understanding of the different facets of sales.
  • Gain understanding of the importance of serving Customers
  • Demonstrate effective selling techniques
  • Calculate using Numbers and other Calculation techniques
  • Refine written as well as verbal communication skills
  • Use MS Office applications for creating documents, spreadsheets and presentations
  • State the importance of good work ethics and its benefits
Instructor led – Classroom training